Forward
A CRM that works the way you do

Your CRM is up to date.
You never updated it.

Forward keeps your contacts, deals and follow-ups current from the things you already do — the notes you take, the business cards you collect, the email you send. You review what it suggests. You never fill in a form.

Free plan, no payment details · 25 AI actions a day free · Unlimited AI Notes on paid plans · 30-day money-back guarantee

Three ways in. All of them things you already do.

You don't learn a new system. You write a note, take a picture, or send an email — and the record keeps itself.

After a meeting.

Write it the way you'd say it. Type a few lines when you get back to the car, or just say them out loud. Forward sorts out who it's about, what you agreed to, and when it's due — and asks before anything is set in stone. You look it over and keep what's right.

AI Note
Tue, Aug 25
need to call derek about the ocala property — said they should be purchasing in about 2 months. 2 kids, 8 and 11, both boys
TaskCall Derek about Ocala · Thu, Aug 27
DealOcala property · buying around late October
ContactDerek — two sons, 8 and 11
LoggedNote added to Derek's history

Before saving: is Ocala a new deal, or part of one you already have?

After a handshake.

Take a picture instead of typing. Snap a photo of a business card someone just handed you. Forward reads it and builds the contact for you. You review it, change anything that's off, and make it fit the way you keep things.

ContactTitleCompanyPhoneFollow-up set

Every day after that.

Connect your inbox once. That's the whole step. After that, the email you send and receive lands on the right person and the right deal on its own. Forward reads it and tells you what changed — something you promised, a name worth adding, a number worth keeping. You still say yes before anything is saved.

Inbox — synced from Outlook
From: Priya (Acme) · "Re: next steps" · 2h ago
"Great chatting — can you send the deck before Thursday? Looping in our ops lead jordan@acme.co, +1 555-0142."
TaskSend deck to Priya — Thu
ContactAdd Jordan — Acme, Ops
SavePhone +1 555-0142 → Priya
LoggedEmail on Priya's timeline

Outlook today. Gmail coming soon. Prefer BCC? That still works too.

Free — 25 notes or business cards a day, plus all your contacts, deals and follow-ups. No payment details.

Paid plans — unlimited AI Notes. Write or dictate as much as you like.

Inbox sync — from $19 a month. Works with Outlook and Microsoft 365. On Gmail? Tell us, and we'll let you know the day it's ready.

Gmail sync is in progress.

The problem

Your best information lives in scraps. Your workflow pays the price.

Notes stay messy

Voice memos, threads, half-written reminders. Personal touchpoints and project context end up in five places — none of them your CRM.

Your inbox knows more than your CRM

Half your relationship history lives in email you'll never re-type into a contact record. So the CRM is always a step behind what actually happened.

Follow-ups slip

By the time you've re-typed contact, company, and where the deal stands into required fields, the relationship has cooled and the next step is forgotten.

Tools fight your workflow

Traditional CRMs ship for 200-person sales teams. You don't need to pay per person, set up automations, or learn a new system — you need something simple that just works.

What's inside

An assistant that keeps up — from your notes and your inbox.

Inbox sync (Outlook)

Connect once and every email logs itself to the right contact's timeline, in real time. No BCC, no copy-paste.

Email Insights

Forward reads your synced mail and hands you one-tap actions: add this task, save this number, apply this tag. You approve; it files.

Call Checkup

The list of people you've gone quiet with: who to reach out to, ranked by how often you like to stay in touch and how long it's been. Never wonder who you're forgetting.

AI Note

Dump a call, a voice memo, or a project update in plain English. AI turns it into contacts, deals, tasks, and activity for you to review before anything saves. Unlimited on paid plans — write or dictate as much as you like.

Business-card scan

Snap a card and AI pulls the name, email, phone, company, and role straight into a new contact.

Do Next

The simplest task list you'll use. Due tasks roll into Today automatically, and anything gone stale asks "still relevant?" so your list never rots.

Contacts & relationships

Company, role, tags, notes, how often you want to check in, and full history on one page. Filter, then act in bulk — tag, email, or add to a pipeline.

Pipelines & projects

Drag-and-drop boards for sales deals or any project you're running. No required fields, no setup ceremony.

Everywhere you are

Global search across everything, and add Forward to your phone's home screen so it opens like any other app.

Stay in touch, on purpose

The relationships you meant to keep — kept.

Set how often you want to stay in touch with someone — weekly, monthly, quarterly. Forward watches the gap since your last real interaction — calls, notes, and email — and moves the people going quiet to the top of your Call Checkup. One tap logs the touch and resets the clock.

Set how often you want to check in
Forward tracks the gap
Call Checkup shows you who's due
Built for

One person managing a book of business in a relational way.

Solo founders & indie hackers
Individual sales reps
Agency owners & freelancers
Investors tracking founders
Recruiters & talent partners
Account managers
Business development reps
Anyone with relationships to manage

Stop keeping the CRM. Let it keep up with you.

Connect your inbox, dump a note, snap a card — Forward turns it all into organized contacts, live pipelines, and a short list of who to follow up with today. Get started free, no payment details.

Your data, locked down

Built so only you can see your data.

Forward is engineered with bank-grade encryption and strict per-user access rules — even we can't browse your contacts, notes, or deals.

Encrypted in transit

Every request uses TLS 1.2+ so nothing travels in the clear.

Encrypted at rest

AES-256 encryption on every database disk and backup.

Separated from every other account

The database itself refuses to return another user's data — no exceptions.

Breach-checked passwords

New passwords are checked against known breaches before they're accepted.

Why Forward exists
Wes Swain, Founder of Forward

Built by someone who kept abandoning CRMs.

Wes built Forward while running his own business, after watching the same thing happen over and over: a new CRM, a few good weeks, then a tool nobody opened. Too much upkeep, too much to learn, too much time spent managing the system instead of doing the work.

So he built the version he wanted — one that works alongside how you already work, and turns what you're already doing into organized progress.

Wes Swain · Founder of Forward
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